Chelsea Loy

Chelsea Loy brings over 15 years of experience in the fields of intellectual and developmental disabilities, behavioral health, and human services to her leadership role at Easterseals. With a Bachelor of Arts in Psychology, Child, and Family Dynamics from Henderson State University and graduate-level coursework toward a Master of Science in Clinical Mental Health, Chelsea's academic foundation is strong. But it's her extensive professional certifications that truly showcase her commitment to excellence: Certified Mobile Crisis Coordinator, Center for START Services training through the University of New Hampshire, and Supported Employment Job Coach certification.

Her journey through the field has taken her from Direct Support Professional to mobile Crisis Coordination, Care Coordination, Waiver, and ICF utilization management, and now program leadership. Each role has deepened her understanding of the systems individuals and families must navigate, and each has strengthened her resolve to make those systems work better.

Professionally, Chelsea is known for her exceptional problem-solving abilities, relationship-building skills, and talent for navigating complex systems. She has a unique knack for connecting people, services, and resources in ways that improve outcomes through collaboration, innovation, and person-centered planning.

Those who work with Chelsea describe her as calm, responsive, empathetic, and persistent. She doesn't give up when challenges arise. Instead, she leans in, finding creative solutions that honor the dignity and goals of the people she serves. Her approach isn't just about managing crises. It's about reimagining how services can be delivered to truly empower people to live independently and experience a higher quality of life.